Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Request and approve budgets for projects, departments, or initiatives.
General inquiries or messages from prospects; starts the sales conversation.
Log working hours, track attendance, and sync with payroll or billing.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.