Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Track the allocation and return of tools, devices, or shared equipment.
Collect emails and consent for marketing communication via newsletters and announcements.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Collect detailed information from clients to create a formal customer record.