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Helpshift is a customer support platform that utilizes AI and automation to offer efficient and customized customer service for businesses.

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Return Management

Manage order returns, process returned goods, and update inventory accordingly.

ModuleInventory Management
EntityReturn
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Disciplinary Action

Record formal warnings or corrective actions taken against employees.

ModuleHuman Resources
EntityEmployee Record / Incident
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Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

ModuleMarketing
EntityMarketing Budget / Expense
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Project Initiation / Change Request

Propose new projects or request scope, schedule, or resource changes to active projects.

ModuleOperations
EntityProject
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